What is the difference between Sales and Customer Service?

ComparloCategory: BusinessWhat is the difference between Sales and Customer Service?
Ahmed Ibrahim asked 3 years ago

{“lhsI”:”Sales”,”rhsI”:”Customer Service”}

1 Answers
Safa Khodeir answered 3 years ago
[{“cellsNumber”:2,”row”:”Definition”,”lhsI”:”The%20act%20of%20selling%20a%20good%20or%20a%20service%20in%20exchange%20of%26nbsp%3Bthe%20suitable%20amount%20of%20money.%3Cbr%20/%3EIt%20is%20usually%20done%20through%20a%20sales%20representative%20when%20the%20purchase%20involves%20a%20service.”,”rhsI”:”The%20support%20provided%20to%20the%20customer%20post%20buying%20the%20good%20or%20service.%20It%20can%20also%20take%20place%20prior%20to%20or%20in%20the%20middle%20of%20the%20purchase.”},{“cellsNumber”:1,”row”:”Objective”,”lhsI”:”Sales%20and%20Customer%20Service%20aim%20to%20provide%20the%20customer%20with%20the%20necessary%20product%20or%20service%20features%20and%20information%20that%20would%20help%20him%20take%20his%20purchase%20decision.”,”rhsI”:””},{“cellsNumber”:2,”row”:”Examples”,”lhsI”:”Selling%20of%20a%20real%20estate%20unit.%3Cbr%20/%3ENormally%20done%20through%20a%20sales%20representative%2C%20providing%20the%20customer%20with%20full%20description%20about%20the%20unit%2C%20its%20location%20and%20the%20benefits%20of%20choosing%20it%20over%20others.”,”rhsI”:”Selling%20of%20a%20mobile%20phone.%3Cbr%20/%3EA%20customer%20can%20seek%20the%20sales%20person%20support%20in%20understanding%20the%20desired%20mobile%20features.%3Cbr%20/%3EAfter%20the%20purchase%20is%20done%2C%20the%20customer%20service%20provide%20him%20with%20a%20guarantee%20to%20ensure%20the%20mobile%20will%20have%20no%20defects%20when%20used%20for%20a%20defined%20period.%26nbsp%3B%3Cbr%20/%3EIf%20any%20technical%20problem%20came%20up%20during%20this%20period%20and%20was%20not%20related%20to%20misuse%2C%20their%20job%20is%20to%20replace%20it%20with%20another%20non%20defective%20one.”}]

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